Our Customers

Choose Your Car, Get Approved and Drive Today - It's really that easy! Don't just take our word for it, see what our customers are saying...


    Wonderful, friendly service. Thank you! Cindy Graber
    Great place to work! Great team! Where going above and beyond to help our customers is included with every purchase, just like our 3yr Unlimited Mile Warranty! Bret Buike
    Always friendly and willing to give anyone a chance. Kristian Kerstetter
    Very helpful . They get things done quickly. Dewanna Mccullough
    service department is wonderful. I love them. they always fix whatever I need done. Angelica Steele
    My experience with JD Byrider has been amazing. I've been with them for 15 months and I've had no issues with either of the 2 vehicles I have with them. Needed a new battery they towed my car and repaired it! Thanks JD TaNeija Howard
    The personal sales and service are amazing! They make you feel like part of the family! I have bought many vehicles, and keep coming back because of the treatment and service that I get. I know that I will get the best, and if anything happens to my vehicle, all I have to do is call! With that kind of service, I will continue to go back! I recommend to everyone going through Byrider for their next vehicle! Connie Armsey
    Very fast work at a great price, Bruce is the best!! Michael Boler
    They were very helpful all the way thru the process Michael Young
    Auto repair shop great!!!!! patricia Ward
    Had a great experience. My salesperson was josh. Adam the manager made sure everything went smoothly. I've already told my friend at work. Thanks again jd byrider canton Joe Jarnigan
    The service was excellent. I appreciate the time the employees take to explain each and every detail. Glad to be a new customer at J.D Byrider!! Special thanks to Josh Hurford for making this an awesome process. Wonderful employee. Jahliesa Johnson
    They helped me out a lot I would recommend people to come here Robert Snodgrass
    Amazing! Sarah Dalton
    Very helpful with our needs and found a price that best fit our budget Brandon French
    Excellent Arnold Huffman
    Great service experience. Very satisfied, bruce did a great job. Very professional experience. Steven Mayo
    The application process is simple and the sales reps are nothing but helpful. Cory Smith
    Great atmosphere, very energetic. They did what ever they could to get me the best deal possible. I would recommend J.D. Byrider. Brian Cooper
    Great experience, fast service, came in and left with a car. Thanks Josh Hurford. whitney dean
    Everyone is so kind and encouraging . Qwen eased my fear of having a car payment again. My kids are thrilled with our new car! Danielle Spak
    Ted is an amazing person. Gave me all information in full detail. I felt comfortable in buying a car from him. Dayasmine Percy
    It was a great experience they are all very kind and very helpful and answer any and all Questions I had they only complaint is the waiting is forever Susan Thomas
    Sean treat me very good he about helping people Mitchell Gregory
    Great!! Derek Keck
    Everyone was super helpful! Came in after my car broke down the night before, stressed about how I was getting to work on Monday, but left in a much better, safer vehicle. Thank you!! Bobbi Bell
    Great experience..excellent service. Sean was awesome .. I would recommend to anyone looking for a vehicle. We got a nice van with ZERO DOWN! April McCartney
    Good experience with great customer experience Jeremy Vandriest
    Fix out car was great thanks :) Ash Perry
    As a veteran I can truly say Sean Hacker at J.D. Byrider of Mansfield Ohio was the biggest help I have ever had in the process of finding and buying a car thanks you so much and this is the best place to go when u have less then perfect credit I am very thankful and I am now driving a nice used car. Thank you you have made this veteran extremely happy David Frontz
    Great service!! Ted was amazing and went out of his way to make sure the payments would work with my budget! Thanks Ted and Justin!! Jacob Shrimplin
    Great buying experience. My salesman Sean Hacker was fantastic. Would definitely recommend to anyone needing a car. jonathon howell
    Awesome Experience. We have purchased 6 vehicles from Sean and have always had a great experience and would recommend to anyone! Always ask for Sean! Tammy Dunn
    Salesman Ted, and service manager Mike was very friendly and prompt with work done. Unhappy with the fact that this is the second time with same issue with in a month. Terry Daffron Jr
    There are alot of bad rumor's about JD, but my experience has been very decent. And the warranty i purchased they have held true to. Normally on services if i pay 50% of the bill i can get my car back, nice place to start out and they work with you!! Ollie Hootman
    A good place to get a car that you can afford if you have bad credit. But payments are high. Barry Vogel
    I have had nothing but great experiences with Mike and his crew. I would very highly recommend them to others and have done so. Becky Goeller
    So far so good. It's great for building credit up from nothing. However when we were shopping for a truck, we were told us SUVs and Cars were covered by a 3yr unlimited warranty (maybe our salesman misspoke) So we went to buy the SUV and all of a sudden SUVs have the same 24mo. 24k miles warranty as trucks....seemed odd it would change all of a sudden. Other than this, were happy with the vehicle and the maintenance program so far. Sarah S
    Aaron king help me out...he was polite professional and he paid attention to what I wanted! Bryan Eckenfels
    I've never had a problem with the staff or my car. The service department is extremely nice and very well priced! They can handle anything with no problem. Love this place!!! Tyler Farner
    My check engine light come on and it wasn't running right. I called Drew in service at the Wooster location. He got me right in and got it fixed. I explained my daughter is battling brain cancer and I need my car. He promised to fix my car and if it wasn't fixed by the time she goes back to the hospital he would give me a car. Really appreciated Drew getting me back on the road!!! Jessica Williams
    Aaron made the car buying experience enjoyable. Laura Wallace
    I love this place they r so helpful Rayven Taylor
    I ruined my credit after college and these guys are the only ones that would give me a loan. I've never missed or been late on a payment and I've been very impressed with the professionalism and the way they help and care when it comes to repairs or maintenance. I never wrote reviews but these guys helped me turn things around, and I wanted to thank them for it. Clay Ream
    Aaron was the best ever!!! I'm so glad I went with Wooster jd byrider. It was fast easy and they made me feel like I was at a regular dealership. devin dear
    I just wanna say thanks to the service center for fixing my load muffler at last mine awesome job guys thanks again. Renita Adkins
    Come see Aaron King, he's the greastest!!! I've been trying to get a vehicle and been getting turned down and Aaron hooked me up. Aaron will make it happen for you ;) Angie Chenevey
    Andrew is awesome! Helped me a lot. Corey Thayer
    Aaron & Dave were amazing. They answered our questions honestly & respectively. They both worked to get us a vehicle that is within our budget. Alicia Henry
    Andrew was very kind and helpful he got us in and out in a hurry and made this very enjoyable Crystal Mark
    The guys in Wooster r great guys to deal with I would come back again Maggie Mateer
    Great group of guys ! David lee
    Best experience ever ! Everyone is super nice and wonderful to work with Jessica Diller
    One of the best car buying experience both times good sales person great financial people. The service people are the best around getting you in and out and driving again. Would recommend and will buy again when the times. Keep up the great work Jessi Eberle
    It was amazing, awesome finance ladie. Sales guys were awesome to, highly recommend to anyone looking for any vehicle. Very well made my day, very blessed!!!! Michael Mosack
    Really good customer service. They did everything they could to put us in the truck we wanted. angiemitchell38
    I have had my car for almost two years now and the team at the medina superstore are awesome! The warranty is great and if I need anything they are there for me! remekam
    An overall positive experience extremely helpful and kind group of folks. Sean Schultz
    I genuinely have to say I'm very pleasesd with service I get when dealing with Justin. He's an honest young man and communicates with me about my concerns. Always takes the time to answer all questions. Thank you Justin!! Tyra Tyra Tristan
    Worked with Nick to get a new car that I desperately needed. Super helpful. Wonderful customer service and I couldn't be happier with my decision. I recommend this store for anyone near the area. Thanks again Nick! Zach Shepard
    They were incredible. My sales representative Nick and CNAC financial Rep. Monica were phenomenal. They worked with my situation to get me in a car today. I highly recommend them if you need a car. Sara Howard
    I bought a van there which I really like. All of the employees have been friendly and courteous every time I have been there. Any minor problems I have had, have been taken care of quickly and courteous. I am glad I went there for my vehicle. cathy Kolsky
    It was really easy and there easy to work with!! Daniel Coblentz
    Kevin, Alisha, Christian and Steve are absolutely amazing! Kevin and Christian helped me out so much with finding a vehicle, Alisha did my financing and got me an affordable monthly payment, and anytime my vehicle needs anything done, Steve makes sure it gets in as soon as possible and the work is done right! Excellent place to go through!! Would definitely recommend to anyone looking for a reliable vehicle with affordable payments. Kassandra Mowery
    Things were rather quick and they were polite. They asked what type of vehicles would work for me and found one I loved. Made sure the payments fit my budget and I drove off same day. Brian Barricklow
    Great experience came in and walked out with a car the same day! Great People to! Brandon Becker
    Just wanted to express how satisfied I am with the SUV I purchased..I got awesome customer service .and was explained everything about the loan and purchase agreement .I just about gave up on finding the perfect car I wanted. Till I purchased my 2007 Tahoe ..I am so happy .And would refer any of my friends and family to JD BYRIDER..WONDERFUL PLACE TO PURCHACE A VECHILE. Judy Smith
    Thank you a lot for the good service and friendly Customer service I would recommend you to other people Pietro Liccardi
    Good Melina Minich
    I am very pleased with the experience we had at the Ashtabula JD Byrider. We were in a serious bind when our only car decided to just quit on us. Jd Byrider put us in a nice used vehicle for only 100 dollars down to start and we drove off the lot that day! We have rebuilt our credit with their help, and are now headed back for another. We don't have to use them, now that our credit is back on track. We WANT to, because you won't find the quality of service they provide anywhere else! Richard Vandevender
    I have been with this company for over seven years and I couldn't ask for a better group of people to have helped me with purchasing a car the service department has been great to me especially the manager Steve anytime I have ever had a issue or concern with my vehicle he has always helped me they will definitely work with you so with my personal experience I would highly recommend this company to anyone Nicole Nine
    I love going through them because they have an excellent service department and everyone that works there is very friendly and are willing to work with you. Loretta Bartram
    Service department was great, Steve Jones was very knowledgeable and helpful. Juan Rivera
    I love when I can call and know Steve and his crew are there for me and my van. I'm so happy that I got my van from them. They are truly like family. Kerry Shaffer
    Great in all they do. Sales and service. Lex Prater
    Great place! Always helpful! Friendly staff. Kaylee Lavender
    I love my van! Everyone was nice and i dont go anywhere else to get my car serviced because steve and the crew are the best! Shell Ondreako
    Great Store, and Great People. Make Sure you see Jason. He will make sure he gets in what you want for your budget. rob krise
    #TEAMJDBYRIDER. I really had a great experience here. Jason thank you for the hospitality and great work you did. (I think you may have changed my son's personal career goals) Thank you Nicole for helping also. Without you and Monica keeping everything in order they would be lost. Celly, you were the great opener to get the ball rolling. High five to the service department for prompt and excellent work! My sister had a blast getting her new car. And the shirts was a plus. Thank you again Diamond Burress
    Aaron King is the BEST !! He did everything possible to get me into my first car ! I can not express the JOY that I have ! And how grateful I am !! Renee Green
    Jason was amazing. Worked with me for 2 months to be sure I got what I wanted AND needed within my budget. The staff is amazing and Monica from their finance company ROCKS! Everyone was friendly, knowledgeable, and went out of their way to make this a simple and enjoyable process. Mellainie Fisher
    Very nice staff, provided me and my family food for the wait. Got me in a 2004 Malibu very quickly Danny Blackburn
    The staff here were very friendly and worked hard to get me in a vehicle that I can afford and accommodates my needs. They were compassionate about my situation and made it possible to drive off today! Thanks JDB TEAM charessa williams
    hi i have been a customer with JDB NOW in Medina for a number of years Jason, Drew and Monica are absolutely awesome they're all very helpful, kind and understanding always willing to listen they are all very good people just wanted you to know that you have an awesome team here and i would recommend JD Byrider to anyone i am always greeted with a smile and i personally want to say thank you so much from the bottom of my heart to Jason, Monica and Drew . tina townsend
    Dave, Jason, and Monica rock! Kelly Mac
    Drew is service is perfect. Takes care of my car every time I have an issue. Great customer service. Shandi Staples
    Fast and easy Ted was great! Lisa Tedrow
    I had my car in for service and they were very friendly and helpful. Michele Marino
    My husband and I just purchased our 3rd vehicle from JD Byrider, and they always work great with us. They sat with us for more than an hour searching through their inventory to help us find what we wanted. We came back the next day and happily purchased our vehicle. The salesmen are very helpful and always make sure you're satisfied before you walk out the door. Thank you JD Byrider! Stephanie Mitchell
    Had a wheel bearing that had went bad. They got me in as quickly as they could even though the soonest appointment would've been on Thursday next week. They want to head and worked me into the schedule and it is fixed the service was great! A Google User
    Very happy with them Bonnie McCauley
    I had a excellent experience. Cory Smith went out of his way to give me a ride when I needed it. Cory and his manager Adam did everything they could too get me in a car. Tara Davis
    Aaron king was an amazing sales man he really helped me out Miranda Johnson
    I couldn`t be happier with my experience at JD Byrider. First of all, I love my car and the warranties are wonderful! But more than that, the service department is amazing! I have never met a more dedicated team to making sure my vehicle is ways safe to drive. I hit a pot hole that popped TWO tires at once. I was in between paychecks, and still had to get to work the rest of the week. I was a nervous wreck about how much it would cost to repair, since the city was of no help, and Steve and his team really came through in a rough spot. My tires were replaced by the next day BEFORE my next shift at work, and they even set up a payment plan to help me cover the cost! I have never EVER had a service department anywhere willing to bend over backwards to help me like that! I recommend JD Byrider to anyone, not only those looking to rebuild credit, but to anyone who likes being treated like a human being with real everyday problems. :-) Kayla Bradford
    Extremely exceptional customer service! They did all they could to help me get into a vehicle. They really went above and beyond! Jennifer Adamski
    Very friendly and detailed oriented. Definitely recommend to check out if given the chance. Candace Hammersfahr
    Great customer service. got me approved when no one else could Norman Hutchko
    Quick and fast about getting people into their cars and go through all the details with the client Christine Kirk
    Monica Chepeusand Nick Landes did a excellent job of making me feel right at home.They really nice showed there Skills to get e into a nice Car.Yes I would shop there again if they are going to help me.Great Job U Guy's and girls! Thank you very much! Roger Hunt
    My experience was wonderful, great pesonell at the Medina Store They were very honest and most helpful to me. Roger Hunt
    My experience at jd byryder was awesome. Kevin helped me get into a car quick and kept in touch with me through the whole process. He also mad my sons day by helping him get candy from machine and gave him a t shirt. Also Christian helped me get into a different vehicle with less mile and it was nice to know he thought about his customers and their needs. I will deifintely send people here and return in the future. Angel Price
    Absolutely great. There was no pressure at all. They made it about me and what I wanted. Listened to what I had to say. Very friendly sales people fast and professional as well as proficient. When it was all said and done and it was time to look at the cars that were suitable for my budget jason didnt bring out one key he brought out all the keys for the cars I was eligible to finance showed them all to me and let me choose. James Taylor
    Got approved and started driving in only a couple of hours!!! Jason helped me find a great car with very affordable payments. He definitely made the car buying process simple and explained everything to me which is awesome considering alot of places don't take the time out to explain they just want to make a sale. I would definitely recommend this place to everyone I know. Dondre Harrison
    Great service. Donna Hansard
    My credit is so bad, i I couldn't get a car anywhere, Sam from sales made me understand how they wrok and what do i need, got a great car, Trina from CNAC made me understand my situation more then Tanya from closing explained thoroughly my whole contract, couldn't be happier with the whole experience. Thank you guys so much Mohammad FidoDido
    The staff at the Canton rd. location were very friendly. They are professional yet take the time to help you make an informed decision by answering any questions you might have. The car is great, 08 Jetta 2.5. and i love it. Over all it was a phenomenal experience and I'll recommend it to my friends! scott white
    Jason was very friendly and informative. He made buying a car hassle and stress free. Allison Babbitt
    Best service department every! Melissa is always great at getting my SUV in for service in a timely manner. I love the fact that when my SUV is in the shop they take the time to look it over and let me know of anything that might be a problem in the near future. I always leave feeling like I am the most important customer Melissa and her team had to take care of that day. Bethann Harper
    Great experience Angela Eglie
    Great customer service!!! Works with everyone with all situations. Jessica Elliott
    Really recommend Cory. He really helped me find and decide on a car that would be the best choice for me. AlbinoWolf
    Cory is the man to go to! Rachel Murphy
    They did a really good job. They were able to work with my situation. Got me in a great car. Janelle Moses
    Josh was very understanding and very good with his customer service and making our experience the best he could! He did an excellent job working with us and making sure we drove away with the car we wanted!!!!!!!! Thank you again and we will definitely be sending people your way! See you again soon :) Laughin Ma
    We love j.d byrider they got us in an out an there cars run good an the staff is wonderful! Tim Smith
    The team at jD byrider are awesome and very polite I would recommend them to family and friends. Marissa Ballard
    In October 2016, I was fortunate enough to walk into this facility. It was important to me, not only to re-establish my good credit, but to do it on my own. Josh Hurford could not have been more helpful and I was able to get the car that I wanted that day. I just wanted to take a moment to say, "thank you" to Josh, as well as the service department. Christine Hummel
    Great job putting us in a reliable nice car, Sean Hacker was great while going through the process and it didn't take long at all before we were in our way. Ill be back when it's time to get another one. Thanks Sean for hooking me up. Scott Simpson
    Sean Hacker was awesome! Great service. Chris Casper
    Awesome kevin rogers
    I like to thank you for helping us out when we were in a bind and ended up car less and I also want to give a big shout out to Ted and Marty for helping us out thanks guys I will recommend J.D. Byrider to my family and friends thanks again for your service. A Google User
    Sean Hacker sales Consultant was amazing got us in a car definitely someone to go to if you need a car Thank you Sean. Cally Prater
    Ask for Sam... He's amazing he worked so hard to get us into a new car! I'm now a proud owner of a 2011 Ford ! Olivia Neuburger
    Very good. A bit pricy, but expected due to credit issues. Kevin Trimble
    Sean hacker was absolutely amazing!! Got me in a car same day and made my life so much easier Amanda Vollmer
    Good mechanics Stacy Hall
    Always have great outcomes with any service needed. Mike Mabe the manager is great to work with you, and get your car back to you timely. I would recommend this shop to even non jdbyrider customers. Dawn G.
    J.D Byrider is highly recommended and highly satisfying. Services given through out the departments rather financial, sales or, services have met and accompanied myself in all aspects and needs on multiple occasions. Shawn in sales, Stacey and Justin in financial, and Mike and Katie in the service department, I give a significant amount of respect and thanks to. With out them... J.D would not feel like family. You ALL Rock!!! ;) Brandie Jo Miller Brandie Miller
    Need a vehicle went in and they worked with am and had me out in a vehicle that day James Denoon
    Joe and Bryan were awesome. Great experience!!! Shannon Aten
    Good experience. Very helpful. Got us into a very nice vehicle after ours was totaled in an accident. Thanks Aaron! Barbara Pasco
    I was in desperate need of a car and i was treated with the best customer service ever!! I would recommend these awesome guys to everyone I know Nikki Williams
    Friendly, helpful and knowledgeable staff willing to go the extra mile. My credit is less than perfect and I was still able to drive home the same day! Rebecca Bierman
    Aaron King is awesome and he helped us get a car in no time! Jessica DeWitt
    Aaron went the extra mile to put me into something i love ! Joanna Hand
    Drew is awesome very personable and caring for your safety and experience while interacting at JD Byrider- it's never easy when a car breaks down... but he will be sure you have a good experience. Thank you for your kindness and generosity JD Byrider team!! And.. cars are fixed and returned quickly. :) pamela elkins
    Customer service was absolute top notch. Service plan and warranty is unmatched. Yes, vehicles are slightly over priced, but the credit building program, warranty and service make it worth it. Overall great experience. Joshua Berkshire
    It was a great experience. Super happy with the experience. Aaron and everyone there was super awesome and made it painless to get in to my car. Candice Abbuhl
    My experience was amazing!!! Phil was an awesome salesman and financing was easy to do. I have bad credit and they worked with and helped me get into a car, even when the time to close came, they was still working with me. I would recommend them to anyone! Ericka Lessears
    Excellent customer service!! Jason Lewis and arthur knight where excellent at explaining the vehicle and going through the process!! Will visit and buy here again!! A must see dealership! Theodore Kafantaris
    Staff was friendly and courteous. They were understanding and made every effort to be helpful. They sincerely try to help their customers. The process did take a long time, that was the only downside. However, I drove away with a car that day, so the end result was worth it. They also had a descent fleet of vehicles. Rachell Robinson
    Wonderful service, so excited about a working car! Andrew Leonard
    Great place to work! A Google User
    My salesman was Kevin, he was very helpful and patient as well as the rest of the staff, in purchasing my vehical. Cassie Burford
    One word....AMAZING!!!! Anthony, Christian and Alisha were absolutely incredible and HONEST through the whole process, which they also made extremely quick and painless. Would definitely send people to see them!!! Brianna Berardi
    Second time through J.D. Byrider. They make the process of buying a new car as painless as possible. Very friendly staff. They go above and beyond to help you. I'm pleased to be doing business with them again. Frances Taylor
    So far so good Jeremy told me he could get me financed and he did everybody else was very friendly also!! Thanks Carolyn Adams